Conflict Coaching - Dispute Resolution - Facilitation -
Policy Development
Conflict Coaching - Dispute Resolution - Facilitation -
Policy Development
Helps you understand what is underlying and driving the conflict and provides tools to help navigate through it.
Keeps parties focused on problem solving and away from defending sides and attacking people. Uncovers creative solutions to move beyond conflict.
Specializes in facilitating complex, multifaceted discussions,
collaborative conversations, and fosters positive
multi-stakeholder relations.
Develops corporate policies and procedures governing formal
and informal conflict resolution, codes of conduct, staff, management and board relations.

Qualified Mediator
Member of the ADR Institute of Ontario and ADR institute of Canada
Certified Municipal Manager (CMM III)
Trained Facilitator
Governance and Communication Professional
My mediation practice is founded on the concept of unpacking conflict and creating space for people to better understand each other, resolve issues and move forward with respect.
Having the right governance framework, policies and processes in place are essential for organizations to operate effectively whether they are private, public or not for profit.
I provide conflict coaching and mediation for individuals, boards, committees and organizations.
Sandra’s strength lies in guiding conversations in a way that builds trust and consensus, even when there are competing perspectives at the table. Sandra’s insights and professionalism make her an invaluable partner in strengthening governance practices and policy decision-making.
- Kim Rodrigues, Executive Director, Caledon Meals on Wheels
Sandra excels at creating a safe, respectful environment where all voices are heard, and differing perspectives are valued. She has a unique ability to bring calm to even the most complex and high-stakes situations. Her deep understanding of human dynamics, combined with an exceptional ability to listen and guide conversations, has helped navigate challenging conflicts with remarkable ease. Her ability to align people toward common goals and navigate sensitive issues with integrity is unparalleled.
- Laura Hall, Public Sector Professional
Sandra has an exceptional ability of seeing and understanding all sides to complex issues. Her leadership, communications and mediation skills were invaluable to me when I served as Mayor of a growing GTHA Municipality and as the President of Rural Ontario Municipalities of Ontario (ROMA). Sandra combines a strong understanding of governance frameworks with a practical, solutions-focused approach that helps in sound, values-based decision making.
- Allan Thompson, former Mayor, Town of Caledon and former President of ROMA
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